Shipping policy

Shipping policy

Shipping policy for Grapple Snake Strings webshop

1. Delivery Methods

We offer the following delivery methods for domestic shipping within Sweden:

a) Standard Delivery: Delivery time for Standard Delivery is usually 1-5 working days from the time your order has been processed and shipped. Delivery time may vary depending on delivery address and other factors beyond our control.

2. Delivery costs

Delivery costs for domestic shipping within Sweden are calculated based on the weight, size and delivery destination of your order. The exact delivery costs are shown at checkout before you complete your order. We can offer free shipping on orders over a certain threshold specified on our webshop or during special campaigns.

3. Delivery times

Delivery time for domestic shipping is usually 1-5 business days from the time your order has been processed and shipped. Please note that delivery times may vary depending on delivery address and other factors beyond our control. We aim to process and ship orders as soon as possible to ensure fast and efficient delivery.

4. Tracking of delivery

We offer tracking information for most of our shipping methods. Once your order has been shipped, you will receive a confirmation email with tracking details and instructions on how to track your shipment. You can use the tracking information to track the delivery and receive updates on the delivery status.

5. Delivery problems

If you experience any problems with your delivery, such as delays or damage, please contact our customer service as soon as possible. We will do our best to investigate and resolve any delivery related issues quickly and efficiently.

6. Delivery outside Sweden

For deliveries outside Sweden, international shipping costs are added and delivery times may vary depending on the destination. Exact details of international shipping and delivery times will be displayed at checkout before you complete your order.

This shipping policy applies to domestic shipping within Sweden and was last updated on 2023-06-02.